Forces of Nature Come and Go. Entergy’s Preparation Never Stops.

Monitor. We continually monitor threatening weather that could possibly affect our customers. We utilize the latest high-tech tools and services to track these weather systems 24/7-365.

Mobilize. Before a storm hits, Entergy workers, contractors and personnel from neighboring utilities mobilize on the ground to respond to the weather emergency.  Safety and your power are always our priorities.

Act. We monitor our response and mobilize our resources to restore outage sources wherever they may occur. Sometimes that means repairing a power line right outside your door. And sometimes that means an overhaul of a power substation several miles away. All the while, we communicate with our customers, the media and government officials – every day until power is restored.

Learn. We review our performance following each and every storm, learning valuable lessons for ways to restore power quicker, safer and more efficiently.

Collaborate. We never stop seeking new ideas, resources and processes to improve our storm response. So each year we collaborate with government officials, contractors and neighboring utilities to develop new best practices.

Train. Each year at Entergy, we assemble our troops for Storm Response Training. We also conduct detailed storm simulations to stay storm-ready year round.