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Entergy Storm Center
Louisiana Updates

Restoration Work Continues

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Wednesday, January 17, 2018

Crews have restored power to more than 80 percent of the 32,000 customers affected by the arctic front that moved into Louisiana.

The vast majority of customers should have power restored by tonight, but there are expected to be pockets where outages will last into Thursday. Those areas include a portion of St. Bernard Parish, part of the east bank of Plaquemines Parish and part of Lafourche Parish.

As of 7 p.m., crews have restored power to approximately 26,000 customers who lost power when the arctic front moved across the state Tuesday night and Wednesday morning, bringing with it high winds, snow and ice.

The low winter temperatures are affecting Entergy Louisiana’s system, causing outages and extending restoration times. A majority of the outages are tied to ice, winds, and increased electrical load.

Even with restoration work well underway, Louisiana residents should expect extreme temperatures into Thursday morning. Extreme temperatures cause abnormally high demand for power that can create isolated overloads of the electric distribution system.

Customers with electric heaters can help speed the restoration process in their area by turning off their heaters and leaving them off for 30 to 45 minutes after the power is restored to their residence.  

Heating systems and appliances are often left on during an initial service disruption, creating too much energy demand all at once when power is restored. Electric heaters in particular can create a constant power demand, as they tend to run continuously and do not power off and on during periods of extreme cold.

Rather than simply energizing an entire power line at once, we must bring customers back on line one section at a time to avoid unnecessary delays. 

Safety is always our first priority and we want it to be yours too. We urge customers to monitor the weather and implement their own winter storm plans.

Call 1-800-9OUTAGE (1-800-968-8243) to report downed or dangling power lines, poles or other damaged equipment. Review gas safety tips available on our website and have a licensed professional service your heating system if needed. Don’t use candles or other flammable devices to warm your home. Check on seniors, who can be particularly susceptible to extreme temperatures.

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